Ryan Reid

Brand Director, Mr. Rooter Plumbing at Neighborly

Ryan Reid has a diverse work experience spanning over multiple industries. Ryan is currently serving as the Brand Director of Mr. Rooter Plumbing at Neighborly® since April 2022. Prior to this, Ryan worked at Sky Zone Franchise Group from 2016 to 2022, where they held various roles including Senior Director and Director of Brand Engagement. In these positions, they led a team responsible for paid media, social media, email marketing, and crisis PR. Ryan successfully improved the company's paid social media program, resulting in a consistent 10-20x return on ad spend. Ryan also played a key role in consolidating email marketing activities and significantly increasing open rates.

Before their time at Sky Zone, Ryan worked at PETCO Animal Supplies, Inc. from 2010 to 2016 as a Social Media Manager and Sr. CRM Campaign Manager. During their tenure, they managed social media campaigns, both in-house and with agency support, and oversaw the development of direct mail offers for Petco's loyalty database. Ryan also worked at Bass Pro Shops as a Marketing Manager, CRM, where they developed their loyalty program and executed successful direct mail campaigns.

Ryan's early career includes a project management role at Woodruff Sweitzer from 2005 to 2006. Overall, Ryan Reid has demonstrated expertise in brand management, social media strategy, email marketing, and customer relationship management.

Ryan Reid attended the University of Missouri Trulaske College of Business from 2001 to 2005. During this time, they pursued a Bachelor's degree in Business Management.

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