Customer Support Team

About

The Customer Support Team at Neighbors Federal Credit Union is dedicated to enhancing members' financial well-being by providing exceptional assistance and service. This team comprises Claims Specialists, Retail Trainers/Support Specialists, Online Banking Specialists, Customer Service Representatives, and Training and Development Specialists. Together, they address member inquiries, offer training and guidance on financial products and services, process claims, and support the effective use of online banking platforms, ensuring a seamless and supportive experience for all members.