Karen Cavalli

Karen Cavalli is an experienced IT Business Analyst and Technical Writer currently employed at Nelnet since February 2022, specializing in the creation and maintenance of accessible system documentation and user guides. Previous roles include a Technical Writer at Charles Schwab, where content for migration guides and APIs was developed, and a Knowledge Content Developer at Ceridian, focusing on software training materials. Additional experience encompasses editing and writing for various organizations such as Wells Fargo, where business procedures and technical documentation were produced, and research and authorship at Blue Fortune Enterprises LLC, contributing to non-fiction and historical fantasy literature. Karen holds multiple certificates in Adobe, HTML, MS Access, and XML, along with a Bachelor of Arts in English and a Master of Fine Arts in Creative Writing from reputable universities.