Noureddine Salhi

Noureddine SALHI is an experienced IT consultant currently serving as an Ingénieur support at Neocase since February 2020, responsible for qualifying client requests, diagnosing issues, and providing solutions. Prior to this role, Noureddine worked as a Consultant informatique at Total from April 2015 to January 2020, where responsibilities included documentation in English and German and project management support. Earlier experience includes a similar role at HELPLINE, focusing on user support and knowledge base enrichment, and at IBM, where Noureddine managed communication during production incidents and provided technical assistance. Noureddine's education includes ITIL service management and training in databases, networks, and workstation administration at Conservatoire National des Arts et Métiers.