Thomas Gillis is an experienced professional in the field of customer support and technology consulting. Currently serving as the North America Support Team Manager at Neocase since August 2018, Thomas has previously held roles as North America Support Team Leader and Customer Success Representative. Prior experience includes a position as a Delivery Consultant at Cerner Corporation from September 2016 to August 2018, where responsibilities included modifying environments for PeopleSoft HCM and PeopleTools, as well as providing recommendations for process improvements. Thomas also worked as an Application Consultant, handling identity access management system requests and resolving technical issues through data analysis. Academic qualifications include a Master of Science in Health Informatics from Northeastern University and a Bachelor of Arts in Psychology from the University of Massachusetts Lowell.
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