Michelle Boles is a seasoned professional in commercial education and training, currently serving as Manager of Commercial Education & Effectiveness at NeoGenomics Laboratories since October 2023. Previously, at Illumina, Boles held the role of Sr. Manager of Commercial Training & Enablement from June 2015 to August 2023, where responsibilities included managing a team of Learning Experience Designers and enhancing training programs to improve key performance indicators. Prior experience includes the role of Manager of Training Services at Leica Biosystems, focusing on training design and implementation for global product launches, and serving as Project Manager at Kaiser Permanente, where training and implementation of Epic EMR systems were conducted. Boles holds a Master of Science in Instructional Design and Technology from The University of Arizona Global Campus, a Bachelor of Science in Organizational Leadership from National University, and an Associate of Science in Education from Central Texas College.
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