Elisabeth Graf

Lilli Graf is a seasoned professional with extensive experience in service design, consultancy, and education, currently serving as the Founder of IMMA Collective, which empowers sustainability-focused entrepreneurs. Lilli also works as a Consultant at Workculturati, helping organizations adapt through innovative learning approaches, and provides expertise in climate resilience as a Design Consultant and Facilitator with Elisabeth Graf. Previous roles include Lead Service Designer at Taxfix and Idean UK, where Lilli focused on understanding customer needs and building ventures in sectors like Fintech, as well as contributing to health and wellbeing projects at Livework studio. Lilli has held academic positions, including Visiting Lecturer at Master of Arts in Interaction Design SUPSI and Visiting Professor at Politecnico di Milano, emphasizing design research and resilience. Lilli’s educational background includes a d.MBA in Business Design and Strategy and advanced degrees in Service Design and Training Services.