Basem Madda

Basem Madda is an accomplished Executive Operations Management Leader with over 24 years of experience in the financial services and banking sectors. Currently serving as the Director of Remittance and Payroll at neoleap, Basem oversees product strategy and compliance while leading teams to enhance customer satisfaction. Previously, Basem held senior positions at various companies, including Head of Telemoney Centers and Direct Sales at Arab National Bank, where significant improvements in service quality and operational efficiency were achieved. With a proven track record of driving revenue growth and successful business transformations, Basem is pursuing an MBA at Saudi Electronic University.