Violeta Kunovska

Service Delivery Lead at Nephos Technologies

Violeta Kunovska has a diverse work experience history. Violeta most recently worked at Nephos Technologies as a Service Delivery Lead and previously as a Senior Application Support Engineer. Before that, they held roles at dentsu international, including Application Support Team Lead, Global Application Support Analyst, and 2nd Line Support Analyst - EMEA. Violeta also worked at King's College London as an IT Graduate Analyst and at The White Company as a Product Specialist and Sales Associate. Additionally, Violeta served as a Committee Member and UK Representative at the Bulgarian Association of Criminology, Forensics, and Psychology. Their early career involved working as a Supervisor at Gastronomy Foods UK Ltd., where they managed operational tasks and manpower resources.

Violeta Kunovska completed their education as follows:

- From 2016 to 2018, they pursued a Master of Science (MSc) degree in Information Systems and Technology at City, University of London.

- Between 2012 and 2015, they obtained a Bachelor of Science (BSc) degree in Criminology With Applied Psychology from Aberystwyth University.

- In parallel, they also achieved a Modern Languages CertHE in Spanish from Aberystwyth University from 2013 to 2015.

- Their high school education took place at the High School of Foreign Languages 'Zaharii Stoyanov' in Sliven, Bulgaria, from 2007 to 2012, where they received their High School Diploma with a focus on English and Spanish.

In addition to their formal education, Violeta Kunovska has obtained several certifications, including:

- Operating Systems Fundamentals from Coursera.

- AWS S3 Basics from Coursera.

- Microsoft Certified: Azure Fundamentals from Microsoft.

- ITIL 4 Edition Foundation Certificate in IT Service Management from PeopleCert.

- PowerShell 5 Essential Training from LinkedIn.

- Learning PowerShell for Windows Server Administration from LinkedIn.

- Windows Server 2019: File Services from LinkedIn.

- Windows Server 2019: Install and Configure Active Directory from LinkedIn.

- Windows Server 2019: Installation and Configuration from LinkedIn.

- Putting ITIL Into Practice: Applying ITIL Foundation Concepts from LinkedIn.

- ITIL Foundation in IT Service Management from PeopleCert.

- Cert Prep: ITIL Foundations from Lynda.com.

- Learning Digital Business Analysis from Lynda.com.

- Cybersecurity and Its Ten Domains from Coursera Course Certificates.

Violeta has also acquired additional certifications in specific areas, such as Trifacta Platform Administrator, First Aid, Psychological First Aid and Psychosocial Support (Bulgaria), and Leadership at the Red Cross in the Area of Contemporary Issues (Bulgaria).

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