Rajan Nayyar has a diverse work experience spanning over two decades. Rajan currently works as the Head of Business Operations and Strategic Initiatives at NephroPlus, Asia's largest dialysis center network. In this role, they oversee business operations in West and Central India and leads strategic initiatives across India and Nepal. Prior to this, they served as the Director at Questpro Technologies Pvt. Ltd., where they focused on promoting universal access to academic content and resources through the brand "Unicorn Eduversity". Rajan also worked as the Head of Business Operations at Unicorn Immigration Pvt. Ltd. and as a Business Consultant at BTS Sol.
Rajan has extensive experience in the telecommunications industry, having held various roles at Dishnet Wireless Ltd(Aircel), Maxis Communications Grp, Idea Cellular Ltd, and Bharti Airtel Limited. At Dishnet Wireless Ltd(Aircel), they served as the Head of Business Operations for Customer Service & Sales, managing P&L operations and leading a team of 800+. Rajan introduced innovative customer support approaches and achieved significant revenue growth. At Idea Cellular Ltd, they held roles such as Head of EBU (Sales & Service) and Retail Service, where they led sales and service operations for enterprise and high-net-worth customers, and as the Level Lead Revenue Assurance at Bharti Airtel Limited, where they oversaw revenue assurance operations for the Delhi & NCR circle.
Rajan started their career in the finance sector, working at Eclat Capital & Finance Ltd. and Trade Wings Ltd, where they handled professional financing, mortgage loans, and currency exchange operations.
Overall, Rajan Nayyar possesses a strong background in business operations, strategic initiatives, telecommunications, and finance.
Rajan Nayyar obtained a Bachelor in Commerce (B.Com) degree from Panjab University between 1993 and 1996, with a focus on finance and financial management services. Rajan then pursued a Masters of Finance & Control (MFC) degree from the same university from 1996 to 1998, specializing in finance, business management, economics, financial management, and organizational behavior.
In 2016 and 2017, Rajan Nayyar attended the Indian Institute of Management, Calcutta, where they completed the Senior Management Program - Batch 13. This program focused on leadership, strategic management, sales and marketing, and general management.
Additionally, Rajan Nayyar has acquired multiple certifications. In 2015, they completed the Project Management Training from MSME- Development Institute offered by MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDC AGRA). In 2018, they obtained the NISM Series -V - A - MF certification from the National Institute of Securities Markets (NISM). In 2019, they completed various certifications including IoT Foundations: Fundamentals, Learning IoT Development with Azure, Machine Learning and AI Foundations: Recommendations, and Salesforce for Sales Managers, all from LinkedIn. Rajan also achieved the Lean Six Sigma Black Belt certification from Exemplar Global, Inc. in the same year. In 2020, they earned the Critical Thinking for Better Judgment and Decision-Making and Learning Agility certifications, both from LinkedIn.
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