Paul Katz is an accomplished Information Technology and Services Consultant at Nerds On Site since June 2014, specializing in customer service and technology support to enhance users' computing experiences. Previously, Paul served as a Technical Account Manager at SupraITS, where responsibilities included managing key service accounts and overseeing system migrations to cloud infrastructure. As an Information Technology Manager at Jonas Software, Paul managed the IT department, ensuring infrastructure systems were well-maintained. Earlier roles at Sun Microsystems and Microsoft involved managing service contracts and providing premier support to clients. Paul’s diverse experience spans technical account management, support operations, and infrastructure improvement, demonstrating a strong commitment to customer satisfaction and technical excellence. Paul holds education credentials from the Toronto School of Business and the University of Waterloo.