Venkat Tummalapalli

Venkat Tummalapalli has extensive experience in customer success and services roles. Venkat is currently the Vice President of Customer Success and Services at Nesh, where they are responsible for building out customer success and services capabilities for enterprise clients. Previously, they worked as a Board Advisor for Syntexys, a SaaS startup focused on enterprise document analytics. Venkat also served as a Board Advisor for a stealth startup and as the Vice President of Customer Success and Services at Chronicled, where they built specialized functions to enhance customer experience and accelerate the growth of the MediLedger network. Before that, Venkat held the role of Technology Industry Leader at Slalom, where they owned the P&L for the Global Technology portfolio and drove account expansion. Venkat also served as the Senior Director of Customer Success and Services at HeadSpin, where they built a foundation to scale customer success and drive expansion for strategic accounts. Venkat has experience in driving post-sale customer success motion as the Head of Digital Transformation at New Relic, Inc. and as the Director of Customer Success & Professional Services at Coupa Software. Venkat played a pivotal role in scaling the customer success and services organization at Coupa Software and improving organizational capabilities. Prior to that, Venkat held leadership positions at Hyundai Capital America, where they drove IT innovation and transformation. Venkat started their career at PwC, where they leveraged their expertise in customer success to drive business development and effectively manage client engagements. Overall, Venkat has a strong background in customer success and services, driving growth, and building out specialized functions.

Venkat Tummalapalli holds an M.B.A. in Strategy and Operations from the University of California, Berkeley, Haas School of Business. Venkat also has a Master of Science degree in Computer Science from Columbia University. In addition to their formal education, they have obtained several certifications, including "Introduction to Conversational AI," "Artificial Intelligence Foundations: Thinking Machines," and "Learning XAI: Explainable Artificial Intelligence" from LinkedIn. Furthermore, they have certifications in "20 Habits of Executive Leadership," "Strategic Partnerships: Ecosystems and Platforms," "Big Data Analytics with Hadoop and Apache Spark," "Google Cloud Platform (GCP) Essential Training for Developers," "Advanced Appium," and "Mobile Testing with Appium" from LinkedIn. Venkat has also acquired the "AWS Certified Cloud Practitioner" certification from Amazon Web Services (AWS).