Edgardo Bolla

Edgardo Bolla has been with Nestlé Nespresso SA since October 2002, serving as a Customer Facing Learning Project Manager responsible for training and development of the Customer Service Teams in Switzerland. Bolla's experience includes proposing and defining projects for the CF learning curriculum, identifying key performance indicators, and implementing training strategies for both hard and soft skills. Previously, Bolla held roles as Q&A Manager, Q&A Coordinator, and Boutique Manager, focusing on service quality, training development, and store management. Prior work experience includes management positions at Rediffusion AG and Radio TV Steiner AG. Education includes degrees in Educational Management and Retail Specialist from various institutions.