Riyad H.p. Ounallah

Riyad H.P. Ounallah serves as the OOH New Territories Business Transformation Manager at Nestlé Nespresso SA since January 2018, focusing on digital, sales, and operations capabilities aligned with the OOH innovation roadmap. Previously held roles at Nestlé Nespresso include OOH Customer Service Project & Operations Centre Manager and Global B2B Customer Service Project Manager, where Riyad led initiatives to enhance customer experience and develop service strategies. Riyad has extensive consulting experience as a Managing Partner at Bustana and Senior Consultant at Simalaya SA, with a history of managing IT transformation and cloud solutions projects for various organizations. Educational credentials include an Executive MBA from HEC Lausanne, Executive Management Training from London Business School, and a B.Sc. in Mechanical Engineering from Technion.