Robert (Bob) Black is a seasoned professional with extensive experience in retail management and customer engagement within the specialty coffee and luxury goods sectors. Currently serving as Senior Boutique Coffee Specialist at Nestlé Nespresso SA since July 2018, Robert excels in team coaching and enhancing customer experiences through a curated selection of luxury coffees. Previous roles include Retail Manager and Buyer at Kitchen in the Market, where Robert achieved consistent sales growth, and Sales Team Lead at Sur La Table, focusing on customer service excellence and employee development. With a robust background that spans various positions in notable companies like DERMAdoctor, Williams-Sonoma, and Sephora, Robert has consistently driven sales performance and product promotions, showcasing a strong track record in leadership, coaching, and operational management. Robert holds a degree from Hamline University.
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