Shai Dinur

Shai Dinur is an accomplished executive with extensive experience in the food and beverage industry. Currently serving as Vice President of the Commercial Division and Customer Care and Services at Nestlé Nespresso SA since February 2018, Shai has a proven track record of enhancing safety cultures and improving customer satisfaction, notably reducing consumer complaints by 25% during tenure as Factory Manager at Nestlé. Previous roles include Technical and Quality Manager, Production Manager, Research and Development Manager, and Supply Chain Manager across multiple Nestlé brands. Shai's educational background includes a Bachelor of Science in Food Engineering from the Technion - Israel Institute of Technology, an MBA in Information Technology from Bar-Ilan University, and the Nestlé Leadership Programme from London Business School.