Thomas Labella

Thomas LaBella is a seasoned professional in customer service and telesales management, currently serving as Senior Director of Contact Center Management at Nestlé Health Science since October 2021, overseeing 24/7 operations with 100 in-house representatives. Previously, Thomas held similar senior director roles at The Bountiful Company and The Nature's Bounty Co., where responsibilities included leading various departments and managing high-volume operations in the vitamin supplement industry. Thomas's extensive experience also includes strategic managerial positions at J&R Music and Computer World, Philip Morris International, Merck and Co., Barnes & Noble, Corham, Inc., and Lillian Vernon. Thomas holds an MBA in Management from Iona University and a Bachelor of Business Administration from Concordia College-New York.