Ryan Birch

Ryan Birch is currently the Global Head of CX & Digital Growth at Nestlé, overseeing eCommerce initiatives and reporting to the Chief Digital Officer. Previously, Ryan held the role of Global Head Direct to Consumer, eCommerce at Diageo, where they developed a global ecommerce strategy and launched key digital initiatives. Ryan's extensive experience includes positions at Unilever as Global Innovation Manager for eCommerce and at GSK as Senior DTC Product Owner. They earned a BA Hons in Business Management from the University of Nottingham and an MBA from Lynn University.