Gloria Cartwright is a Business Operations Associate at Net Impact. Prior to their current position, they were an Operations Lead at SEPHORA from September 2018 to April 2022. In their role at SEPHORA, they were responsible for creating weekly and monthly in-store master plans for employees to build and execute on, using Sephora’s tools and data to measure KPIs and propose action plans to elevate client experience, managing and directing daily strategic zoning of employees ensuring sales floor is fully and efficiently staffed, tracking team productivity by utilizing and implementing one-sheets through Excel, managing inventory through Return-to-Vendor (RTV) and product cycle counts, maintaining under 2% off assortment product and 1,000+ units accounted for monthly, proactively ordering store supplies and submitting expense reports on a weekly basis while staying in line with monthly budget, managing weekly shipment processing by effectively working as a team with employees, resulting in surpassing hourly requirement, effectively maintaining an organized stockroom in accordance with Sephora standards, driving and enforcing hazardous waste documentation and standards, and enhancing culture through Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Gloria Cartwright's educational career began with their earning a high school diploma in visual arts from Oakland School for the Arts. Gloria then went on to earn an Associate of Arts in cosmetology/cosmetologist from Laney College.