Ryan Wong is a dedicated professional currently serving as the Manager of Support Account Management at NetApp, where they deliver proactive support across Greater China, ASEAN, and South Korea. With a strong background in account management and technical support, Ryan enhances enterprise-class services by collaborating closely with sales teams and customers to meet evolving business needs. Previously, Ryan held various roles including Technical Operations Manager and Support Account Manager at BT Global Services and NetApp, respectively. Ryan's foundational experiences include serving in the Singapore Armed Forces and working as a Field Technical Engineer, where they developed invaluable problem-solving and team collaboration skills. Ryan is pursuing a Bachelor of Information Technology at the University of Newcastle and holds a Diploma in Electronics and Computer Engineering from Ngee Ann Polytechnic.
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