Shazim Hasmath is a Technical Support Engineer III at NetApp since June 2018, specializing in technical support for customers ranging from global enterprises to commercial clients, particularly in utilizing NetApp Data Protection Software SnapCenter for various applications. Previous experience includes a role as a Technical Support Engineer II at NetApp, focusing on backup and restore solutions for multiple platforms, as well as support issues related to Kubernetes and Trident. Shazim also served as an Assistant Manager at The Vitamin Shoppe, where responsibilities included enhancing customer service experiences and managing store operations. Additionally, Shazim has held teaching assistant positions at the University of North Carolina at Charlotte, supporting students in web development and server-side application courses. Early career experience includes roles at RITE AID, where Shazim contributed to team leadership and customer service. Shazim holds a Bachelor of Arts in Computer Science from the University of North Carolina at Charlotte.
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