Lalit Vijay

Customer Technical Support at TraceLink

Lalit Vijay began their work experience in January 2017 as a Support Specialist at Tech Mahindra Business Services. Lalit provided technical support and assistance to customers during their time there until September 2017. From December 2017 to May 2019, they worked as a B2B Sales Coordinator at UA Brands, where they were responsible for coordinating sales activities. Lalit then joined TraceLink in January 2020 as a Customer Technical Support representative. In this role, they interacted directly with customers and internal departments to address and resolve customer issues promptly. Lalit also contributed to the development of troubleshooting procedures and collaborated with product management, engineering, and quality assurance teams to resolve customer-reported issues.

Lalit Vijay attended DAV Public School in Muzaffarpur for an unknown duration of time. However, no specific degree or field of study is mentioned. Lalit also obtained several certifications, including "Introduction to Databases" from Meta in January 2023, "Foundations of Project Management" from Google Career Certificates in March 2022, and "Technical Support Fundamentals" from Google Career Certificates in March 2022.

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Timeline

  • Customer Technical Support

    January, 2020 - present