Michael de Waal

Michael de Waal is an experienced professional with a robust background in customer experience and business management, currently serving as New Business and CX Manager at Netcash since November 2019. This role involves enhancing customer experience, driving retention, and fostering business growth while leading a diverse team of specialists. Prior positions include New Business Manager, Client Experience Manager at Netcash, Account Manager at Sage, and roles at Capitec Bank, including Branch Manager and Assistant Manager. Additional experience includes project assistance and supervision in promotional campaigns. Michael holds a Marketing Management N4 qualification from Northlink College and a short course certificate in Sales Management from the University of Cape Town.