Regional telecommunications company in the area of Cologne and Bonn
(Germany)

Operator of an own telecommunications network and full service
provider in all areas of communications – voice, data and Internet

Region of Cologne and surrounding municipalities (Rhein-
Erft-Kreis, Leverkusen, Rhein-Sieg-Kreis, Bonn, Lohmar, Rosrath,
Overrath, parts of Bensberg), Euskirchen

Telecommunications

NetCologne

NetCologne's headquarters in Cologne, Germany

Timo von Lepel

Fikret Yildirim

Christoph Görlich

Claus van der Velden

Stephan Panier

Jan Reiter

This department manages all aspects of customer service and sales operations for both private and business clients.

Customer Operations

This department focuses on managing client relationships and ensuring customer satisfaction through effective account strategies.

Account Management

The Human Resources team at NetCologne manages employee recruitment, development, and relations to ensure a productive and cohesive work environment. They handle tasks such as talent acquisition, performance management, training and development, benefits administration, and compliance with employment laws and regulations within the Cologne and Bonn regions.

Human Resources

This department manages communication strategies and marketing initiatives to enhance brand presence and engagement.

Communication and Marketing

The Account Management Team at NetCologne is responsible for managing and nurturing relationships with business clients, ranging from small and medium enterprises to large key accounts. They ensure client satisfaction, oversee contract negotiations, and develop tailored communication solutions to meet client needs. The team also works on client retention strategies, upselling, and cross-selling services, ensuring that each business customer receives optimal service and support to achieve their goals.

Account Management Team

This department oversees planning, execution, and completion of projects ensuring they meet goals and specifications.

NetCologne

Org chart

Teams

Customer Operations

Account Management

Human Resources

Communication and Marketing

Account Management Team

Project Management

Offices

NetCologne

Org chart

Teams

Customer Operations

Account Management

Human Resources

Communication and Marketing

Account Management Team

Project Management

Offices

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