Regional telecommunications company in the area of Cologne and Bonn
(Germany)

Operator of an own telecommunications network and full service
provider in all areas of communications – voice, data and Internet

Region of Cologne and surrounding municipalities (Rhein-
Erft-Kreis, Leverkusen, Rhein-Sieg-Kreis, Bonn, Lohmar, Rosrath,
Overrath, parts of Bensberg), Euskirchen

Telecommunications

NetCologne

NetCologne's headquarters in Cologne, Germany

Timo von Lepel

Jan Reiter

Fikret Yildirim

Christoph Görlich

Claus van der Velden

Stephan Panier

The IT and Network Operations team at NetCologne is responsible for managing and maintaining the company's telecommunications infrastructure. This includes overseeing network engineering and design, implementing IT projects, providing technical support, and ensuring the seamless operation of voice, data, and internet services across the Cologne and Bonn regions. The team is composed of various specialists such as IT project managers, network engineers, and system engineers who work collaboratively to ensure high performance and reliability of the telecommunications network.

IT and Network Operations

The Account Management Team at NetCologne is responsible for managing and nurturing relationships with business clients, ranging from small and medium enterprises to large key accounts. They ensure client satisfaction, oversee contract negotiations, and develop tailored communication solutions to meet client needs. The team also works on client retention strategies, upselling, and cross-selling services, ensuring that each business customer receives optimal service and support to achieve their goals.

Account Management Team

The Customer Relationship Management (CRM) Team at NetCologne focuses on managing and enhancing customer interactions and experiences across various communication channels, utilizing data-driven strategies and technology solutions. They oversee customer satisfaction initiatives, implement CRM systems, and develop marketing campaigns to foster customer loyalty and drive business growth within the Cologne and Bonn regions.

Customer Relationship Management Team

The Human Resources team at NetCologne manages employee recruitment, development, and relations to ensure a productive and cohesive work environment. They handle tasks such as talent acquisition, performance management, training and development, benefits administration, and compliance with employment laws and regulations within the Cologne and Bonn regions.

Human Resources

The Software Development team at NetCologne is responsible for designing, building, and maintaining the company's software applications and platforms. This includes developing user-friendly frontend interfaces, ensuring robust backend systems, automating testing processes, and maintaining efficient and reliable deployment pipelines. The team ensures that all software solutions align with NetCologne's commitment to providing high-quality telecommunications services across the Cologne and Bonn regions.

Software Development

The Product Management Team at NetCologne is responsible for overseeing the lifecycle of telecommunications products and services, from strategic development to market delivery. This includes managing carrier-business products, digital service assistants, and technical product development to ensure they meet customer needs and align with company goals for the Cologne and surrounding regions.

NetCologne

Org chart

Teams

IT and Network Operations

Account Management Team

Customer Relationship Management Team

Human Resources

Software Development

Product Management Team

Offices

NetCologne

Org chart

Teams

IT and Network Operations

Account Management Team

Customer Relationship Management Team

Human Resources

Software Development

Product Management Team

Offices

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