Mohamed Fares Riabi

Mohamed Fares Riabi is an experienced IT support professional specializing in technical assistance and troubleshooting for enterprise clients. Currently employed at Netcom Group since April 2022, responsibilities include remote technical support for issues related to Fiber, ADSL, and SDSL. Prior experience includes serving as a Helpdesk Technician at GlobalNet Tunisie from March 2018 to March 2022, managing client complaints and providing technical assistance. Additional roles include Technical Advisor focusing on ADSL services, Superior Technician at ITS.COM for mobile network installations, and several internships at Tunisie Télécom and SOTETEL with a focus on telecommunications and civil engineering. Mohamed Fares Riabi holds a Brevet de technicien supérieur in networking systems from the Centre sectoriel de formation en Télécommunication and a Baccalauréat in Experimental Sciences from Lycée 36.