Vibhor Massey

Vibhor Massey is a Senior Customer Success Manager at NetCom+, focusing on strategic account management and customer engagement in the B2B SaaS sector. They previously held roles as a Customer Success Manager at both Zuppler and NetCom Learning, where they developed onboarding processes and fostered client relationships to maximize retention and satisfaction. Vibhor has extensive experience in customer success operations, including significant contributions while working at CODE PLAY NINJA and in escalation management at Concentrix. They earned a Bachelor’s degree in Computer Applications from Subharti University.