Daphne Tzaridou

Daphne Tzaridou is a seasoned Senior IT Project Manager at Netcompany-Intrasoft since September 2022, specializing in Privacy and Security Assessments for a leading telecom operator. With extensive experience at WIND Hellas since November 1998, Daphne has held multiple significant roles, including Business Processes & Quality Management Manager, where responsibilities included improving operations, defining controls, and maintaining the ISO9001:2015 Quality System. Daphne's background also features positions as Strategic Program Office Supervisor, Senior Business Improvement Specialist, Sales Operations Specialist, and Customer Service Senior Representative, showcasing expertise in project management, process re-engineering, and customer experience optimization. Educational qualifications include an MBA from the University of Indianapolis and a Bachelor's degree from the American College of Greece, complemented by certifications in Lean Six Sigma and Business Process Framework (eTOM).