Hisham Shahid

Hisham Shahid is a Senior Infrastructure Consultant and Service Management Team Lead at Netcompany since October 2021, where responsibilities include leading operational performance reporting and continual improvement functions for National Highways, along with managing team development and service management risks. Prior to this role, Hisham served as an Infrastructure Consultant and Service Management Analyst, engaging with clients and suppliers to enhance IT services for National Highways through reporting and documentation. Hisham's career began at Agilisys as a Service Desk Analyst, providing technical support and resolving network issues for Alliance Medical. Hisham holds a Bachelor of Science degree in Computer Science from the University of Bradford and has also studied at Liverpool John Moores University.