Thom Birich

Thom Birich is an experienced operations and account management professional with a robust background spanning over two decades. Currently serving as Operations Manager at NetDiverse since January 2021, Thom has previously held significant positions including Enterprise Account Manager at MetTel, Senior Manager of Service Management at Electric Lightwave, and various managerial roles at Integra, where responsibilities included Senior Manager of Customer Repair and Repair Manager. Thom's career began at FEDEX KINKOS as Telecom Manager, laying a solid foundation in telecommunications and customer service management.