Michelle D. is a customer experience leader with over 15 years of experience building and leading global support teams. They currently serve as the Head of Player Support at Netflix and previously held the position of Vice President, Player Experience at Scopely. Michelle's career includes roles such as Senior Director, Customer Support at FoxNext and Director of Customer Support Services at Zynga. They have also contributed to various organizations, including SIMCO Electronics and Electronic Arts, enhancing customer care operations throughout.
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