Lorena Marzolo

Lorena Marzolo has significant experience in leadership and management roles across multiple organizations. From November 2018 to December 2022, Lorena served as the Business Area 1 Director at Almaviva Contact, overseeing four key clients across various vertical markets, managing relationships, budget determination, P&L results, operational KPIs, and quality delivery. Prior experience at Transcom includes roles as Contract Manager, Contract Team Member, Training & Quality Manager, and Account Manager, where responsibilities encompassed contract negotiations, quality management, client relations, and operational performance. Since January 2023, Lorena has been the Business Unit Director at Nethex, focusing on strategy execution for value creation and target growth while enhancing customer satisfaction.