Nethex
Marco Del Monaco is an experienced quality and service delivery manager currently employed at Nethex since July 2023. Previously, Marco held various positions, including Quality Manager and Team Leader at Soft Strategy from January 2016 to December 2024, and Project Manager at Indra between July 2012 and December 2015. Marco's career began in 2000 as a commercial agent at TerminalVideo ITALIA SRL and included roles in sales management at RICCI CASA S.p.A. and project management at Almaviva TSF S.p.A. Educated at Università degli Studi di Perugia, Marco holds a degree in humanities and a specialist degree in modern literature, ethnology, and anthropology of labor.
Nethex
Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana. Aiutiamo i nostri clienti nella gestione a 360° dei loro clienti. Gestiamo e ottimizziamo il loro Customer Lifecycle: dalla lead generation multicanale all’acquisizione, dall’assistenza alle attività di Post Sales fino alla Retention/AntiChurn, supportando la revisione dei processi e garantendo professionalità e coerenza in tutti i touch point.