Nethex
Massimo Casu has a vast experience in operations management, call center management, and client relations. Massimo has held various positions such as Call Center Manager, Business Manager, and Team Leader in companies like C.B.S., Winservice Italia S.r.l., Globe Network, Best Contact Lazio Srl, BFS-Banking Financial Services, and Experian. Currently, Massimo serves as the Operation Manager at Nethex, overseeing the operational center in Rome and ensuring performance aligns with quality standards and client commitments.
Nethex
Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana. Aiutiamo i nostri clienti nella gestione a 360° dei loro clienti. Gestiamo e ottimizziamo il loro Customer Lifecycle: dalla lead generation multicanale all’acquisizione, dall’assistenza alle attività di Post Sales fino alla Retention/AntiChurn, supportando la revisione dei processi e garantendo professionalità e coerenza in tutti i touch point.