We engage. We listen. We respond. So that clients can be more consumer-centric.

Net Impact brings the voice of the consumer right into the heart of business decisions.

We engage with consumers across social media, chat, and email 24x7, 365 days a year. Using proprietary tools and processes, we mine social media and complaints data to uncover deep consumer and process improvement insights. Our experienced teams, aided by cutting-edge tools, including an AI based analytics product called PATTERN, deliver top-notch customer care and provide clients with a consumer pulse to enable better business decisions across industries. 

We're a global company with clients in 8 countries and fast expanding. We currently have 3 offices in India.

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Netimpact Solutions Private Limited

Rahul Saighal

Saurabh Singh

Yogita Verma

The Analytics and Research team at Netimpact Solutions Private Limited focuses on leveraging proprietary tools and advanced AI-based products, such as PATTERN, to analyze social media and complaints data. Their goal is to glean deep consumer and process improvement insights, ultimately empowering clients to make more consumer-centric business decisions. This team specializes in social listening, research, and online reputation management, providing a comprehensive understanding of the consumer pulse to clients across various industries.

Analytics and Research

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