Kani Santos

Kani Santos is a customer success manager at netLex since September 2024, with a background in customer success and UX analysis. Previously, Kani held multiple roles at ZENVIA from March 2022 to September 2024, including UX Analyst Sr and Customer Success for Latin America, enhancing user experience and customer relations. At LafargeHolcim from April 2014 to September 2021, Kani managed the outbound operation for Latin America, oversaw significant outbound campaigns, and led a team of seven in implementing optimization projects. Additional experience includes roles in administrative functions at Satel Despachos and Servimex Logística. Kani holds a degree in Law and Political Science from Universidad de Antioquia and is currently pursuing further education at EBAC.