Netomi
Arushi Vasandi is a Data Scientist-1 at Netomi, where since July 2022, significant contributions include researching and implementing a product feature for the AI-engine platform utilizing text summarization and cross-encoders ranking algorithms, as well as optimizing algorithms for intent classification to enhance natural language understanding capabilities. Prior to this role, Arushi held positions as a Corporate Relations Manager at NxtWave and as a core team member at DSC-ABESEC, leading a team to execute various promotional events. Arushi holds a Bachelor of Technology in Computer Science from ABES Engineering College, completed in 2022.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.