Netomi
Pankhuri Arora is an accomplished professional currently serving as the Lead - Prompt Engineer and Lead Data Analyst at Netomi since March 2024. Prior experience includes roles as a Data Analyst at Philips India Limited from December 2020 to November 2022, an Associate Investigator at DuPont Pioneer from September 2015 to March 2019, and a Senior Bioinformatics Associate at DuPont Knowledge Center from September 2011 to August 2015. Earlier career contributions were made in health and life sciences at Computational Research Laboratories as an Engineer and as a member of the technical staff in the Computational Biology group from August 2008 to August 2011. Pankhuri Arora holds an M.E. in Chemical Engineering from the Indian Institute of Science (IISc) and a B.Tech in Chemical Engineering from the National Institute of Technology Jalandhar. Additionally, Pankhuri recently completed an educational program at the Indian School of Business from June 2022 to December 2023.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.