Netomi
Saurabh Agrawal is an experienced software development engineer currently serving as SDE-III at Netomi since August 2022, following a progression from SDE-II within the same company. Prior to this role, Saurabh worked at AlphaSense as an Application Engineer from May 2021 to August 2022. Saurabh's earlier experience includes a position as Senior Software Engineer at vConstruct Private Limited, where responsibilities included designing and developing software solutions for the construction industry, collaborating with over 13 stakeholders and 6 departments on virtual building designs, and leading a team of 3 Software Engineers and 1 VDC Engineer. Saurabh holds a Bachelor of Engineering in Computer Science from Shri Ramdeobaba Kamla Nehru Engineering College, completed in 2018.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.