Netomi
Saurabh Anil Sharma has a work experience that includes roles as a Site Reliability Engineer at Netomi, starting in February 2023. Prior to that, they worked as a Production Support Engineer at PayU from December 2021 to February 2023. Before joining PayU, Saurabh was a Software Engineer at Singsys Pte Ltd from June 2019 to September 2019.
Saurabh Anil Sharma's education history includes a Bachelor of Technology degree in IT from SHRI RAMSWAROOP MEMORIAL COLLEGE OF ENGINEERING AND MANAGEMENT, LUCKNOW, which they obtained from 2015 to 2019. In 2020 to 2021, they pursued a PG Certification in Devops from the International Institute of Information Technology Bangalore. Additionally, Saurabh has obtained several certifications, including "Neural Networks and Deep Learning," "AWS Fundamentals: Going Cloud-Native," "Machine Learning," "Python Data Structures," and "Programming for Everybody (Getting Started with Python)" from Coursera. Saurabh Anil also holds an "AWS Certified Cloud Practitioner" certification from Amazon Web Services (AWS), obtained in October 2022.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.