Sudarsanan Kesavan

Sudarsanan Kesavan is an experienced technical support professional currently serving as Associate Director of Technical Support at Netradyne, leading a global L2/L3 support team of over 25 members since July 2021. Prior roles include Senior Technical Support Manager and Technical Support Manager, where Sudarsanan focused on team performance and customer satisfaction. With a robust background at Dell as Principal Systems Development Engineer and Test Lead, Sudarsanan managed L3 support and contributed to the development of Dell's SaaS tools. Sudarsanan's career began at AMD, where roles spanned from Software Engineer to Lab Engineer, emphasizing performance testing and system validation. Educational qualifications include a B.Tech in Computer Science from Karnataka State Open University and a Diploma in Computer Engineering from Thiagarajar Polytechnic College.