Emanuella Alcântara Chiconini has a diverse work experience spanning several companies and roles. Emanuella started as an Account Manager at Netrivals in December 2022, where they focus on building trust and handling complaints while also identifying opportunities for account expansion. Prior to that, they worked as a Success Analyst B2B at Nubimetrics starting in October 2021. Before that, they were a Customer Success Analyst at EAD Plataforma from September 2020 to October 2021. Emanuella'searlier experience includes working as a Product Marketing Intern at Tilibra from November 2017 to June 2019. Emanuella also served as a People Management Intern at Equipe PAC Baja from July 2016 to February 2018, where they were responsible for recruitment, selection, and development of team members and conducted performance evaluations.
Emanuella Alcântara Chiconini completed their Bachelor's degree in Public Relations at Universidade Estadual Paulista Júlio de Mesquita Filho from 2016 to 2019. Emanuella also obtained various certifications in different areas related to marketing and customer success. These certifications include "Certificado de Fundamentos de Inbound Marketing para Gestores" from RD University, "Certificado de Produção de Conteúdo" from Rock University, "Certificado de Introdução ao Customer Success" from RD University, "Certificado de Introdução ao Inbound Marketing" from RD University, "Certificado de Introdução ao Inside Sales" from RD University, "Certificado em Inbound Marketing" from Rock University, and "Certificado de Marketing de Conteúdo" from Rock University. Additionally, they obtained a "Certificado de Digital Marketing Masterclass - 23 Courses in 1" from Udemy, although the month and year of completion are not specified.
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