Kelby Y.

Kelby Y. is an experienced Information Technology Specialist currently employed at NETSCOUT since October 2022, providing exceptional IT services for executives and managing endpoints through CyberArk EPM. Previous roles include an Information Technology Help Desk Analyst at the University of Massachusetts Lowell, where account-based issues were addressed using Active Directory, and a Help Desk Technician at Parallel Wireless, utilizing admin-based programs for security ticket monitoring. Earlier experience includes work as an Information Technology Field Technician with Worldwide TechServices, a Front Desk Staff member at Palladion Services, and a Security Officer with Securitas Security Services. Kelby Y. holds a Master of Science in Cyber/Computer Forensics and Counterterrorism from Southern New Hampshire University, a Bachelor's degree in Criminal Justice/Crime and Mental Health from the University of Massachusetts Lowell, and an Associate's degree in Criminal Justice and Corrections from Middlesex Community College.