Thomas Koons

Thomas Koons has extensive work experience in the field of network engineering and support. Thomas started their career in 1996 as a Network Engineer at Buzzeo and went on to work at various companies such as Netzone, Graphics Warehouse, Intelispan, Spectrum Astro, and Business Control Systems, holding different technical roles. In 2002, they joined Auto Club Group as a Network Analyst and then moved on to Comerica Bank in 2004, where they served as a Sr Network Analyst for 14 years. At Comerica Bank, they provided support for Cisco LAN infrastructure and data center environment, offering troubleshooting services using packet captures and NetScout tools. Thomas also played a key role in deploying SolarWinds to the corporation. In 2018, they worked as a SolarWinds Specialist at CHS Inc., providing specialized expertise in SolarWinds software. Currently, since 2018, they are employed as a Principal Support Engineer at NETSCOUT, where they offer remote support and network analysis to help businesses maintain their operations.

Thomas Koons completed their Associate's degree in General Studies at Oakland Community College from 2012 to 2018. Additionally, they obtained several certifications including NetScout Certified Expert (nCE), NetScout Certified Associate (nCA), NetScout Certified Professional (cNP), and various Cisco certifications such as CCDA, CCDP, CCNA, CCNA Voice, CCNA Wireless, and CCNP. The specific months and years of obtaining the Cisco certifications are not provided. Thomas also attended Lansing Community College, but the details of their education there are not specified.