Katie James is an accomplished Change and Release Manager at Netskrt Systems Inc., with a diverse background in project and operations management across various organizations. Previously, Katie held roles such as Project Manager at CALYX and Operations Manager at Microlise, where responsibilities included risk management, stakeholder relationship management, and the delivery of impactful changes to business systems. Experience at DFC Global Corp. involved significant roles in change management and major incident management, contributing to process adherence and maturing IT practices. Educational credentials include a MA in War, Media and Modernity from the University of Kent and a BA (Hons) in Modern History and Politics from Aberystwyth University.