Paul Sarkis

Paul Sarkis is a Customer Care & Quality Specialist at Netwatch System, with a strong background in technical support and customer service spanning over two decades. Previous roles include Application Support/Quality Assurance Analyst at Harvard University IT and Technical Support Specialist at Avid, where Paul excelled in enhancing customer satisfaction and providing second-level support. Earlier experience includes Technical Support Engineer at Artel Software/Boris FX Inc., where Paul developed troubleshooting resources, and video production roles at Coldwell Banker Residential Brokerage and Media 100, contributing skills in video editing and quality assurance. Paul’s career is characterized by a commitment to improving customer experiences and technical support effectiveness.