Marwa Magdy

Escalation And Service Account Manager at NetWitness

Marwa Magdy's work experience began in December 2012 as a Tech Support Engineer at Orange Business Services. They then progressed to the role of Change and Release Manager in December 2014, followed by a position as Change Manager from June 2017 to August 2021. From August 2021 to January 2023, Marwa worked as a Project Manager at Orange Business Services. Their most recent role is as an Escalation and Service Account Manager at NetWitness, which began in November 2021.

Marwa Magdy obtained a Bachelor's degree in Electrical, Electronics and Communications Engineering from the Arab Academy for Science, Technology and Maritime Transport, where they studied from 2006 to 2011. In addition to their degree, Marwa has obtained several certifications including the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in February 2019, the Scrum Fundamentals Certified (SFC) from SCRUMstudy - Accreditation Body for Scrum and Agile in February 2019, and the PMP® Certification Training Course from Orange Business Services in June 2018.

Links

Timeline

  • Escalation And Service Account Manager

    November, 2021 - present

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