Kristen Evangelista has a diverse work experience spanning over several years. Kristen started their career at Comcast Cable, working as a Customer Service Supervisor, Quality Assurance Supervisor, and Customer Service Trainer from 2000 to 2004. Kristen then joined Kelly Services as a Branch Manager, overseeing more than 100 field representatives and being responsible for business development, service delivery, retention, recruiting, and expense management. Kristen held this role from 2004 to 2018. In 2018, they joined Network 1 Consulting as a Client Manager, where they manage the IT needs of their clients and serves as a liaison between field engineers, support desk, and sales/client management. Kristen also establishes and maintains positive relationships with key people in their accounts. Overall, Kristen has a strong background in client management, business development, customer service, and leadership.
Kristen Evangelista completed their Bachelor of Arts (B.A.) in Psychology at Colby College from 1987 to 1991. Kristen then pursued a Masters degree in Human Relations at the University of Oklahoma from 1994 to 1996. In addition to their formal education, Kristen has obtained several certifications from LinkedIn, including "Strategic Thinking," "Leadership Foundations," "Developing Resourcefulness," "Interpersonal Communication," "Writing Emails People Want to Read," "Using Questions to Foster Critical Thinking and Curiosity," "Excel: Conditional Formatting for Beginners," "How to Make Strategic Thinking a Habit," "Managing Stress for Positive Change," "How to Manage Feeling Overwhelmed," "Azure: Understanding the Big Picture (2020)," "Securing Your Home Office," "System Administration: Backup and Recovery," "Cloud Computing: BC/DR Best Practices," "Communicating with Confidence," "Cybersecurity Awareness: Phishing and Whaling," "Communicating Nonverbally," "Communication Tips," "How to Slow Down and Be More Productive," and "Networking Foundations: Network Media (LANs)."
August, 2018 - present