Network Health Plan
Sue Koontz is an experienced technical support specialist with a comprehensive background in IT and support services. Currently employed at Network Health WI since August 2015, Sue provides first-level support to ensure clients can effectively accomplish business tasks. Prior experience includes serving as a service desk technician at Affinity Health System and holding various roles at Wausau Paper, including Senior Systems/Software Applications Tester and Help Desk Coordinator, where Sue managed help desk operations for a wide user base. Earlier positions include business administrator at Wilson-Hurd MFG and inventory control supervisor at SNE Enterprises, showcasing strong leadership and organizational skills. Education includes work towards a B.A. in Music History from the University of Wisconsin-Stevens Point and a high school diploma from Waupaca High School.