John Jayson Colaco

John Jayson Colaco is an experienced professional with a strong background in merchant settlement operations and fraud prevention within the payment card industry. Currently serving as the Assistant Manager of Merchant Settlement Operations at Network International since February 2008, John effectively oversees merchant payouts, coordinates with internal departments, and addresses merchant queries while ensuring compliance with industry standards. Previously, as a Team Leader in the Risk & Fraud Unit at the same organization, John led investigations into payment card fraud, developed fraud prevention strategies, and collaborated across departments. John's earlier experience includes a role as a Guest Service Coordinator at Taj Hotels, where customer service excellence and relationship management were key responsibilities. Additionally, John holds an MBA from the University of Bedfordshire and a Bachelor's degree in Computer Science from Sikkim Manipal University.