Richard Norris

Richard Norris is an accomplished Senior IT Operations Leader with extensive experience in managing IT functions across various sectors. Currently serving as the Director of IT Operations at Network Rail since February 2023, Richard ensures that national IT services operate efficiently within budget constraints. Previously, Richard held key positions including Interim Director of IT Operations at Aston Lark, where responsibilities included leading the IT function and driving change programs, and held several leadership roles at companies such as SmartestEnergy, Bravura Solutions, DST Systems, and Reliance Mutual Insurance Society Limited, focusing on IT strategy, service delivery, and business transformation initiatives. Richard's career is marked by a commitment to building high-performing IT departments, managing large-scale projects, and optimizing operational budgets.